THE SETUP JOURNEY

Four steps.
One clear starting point.

Keep your device, player and account format together. They are separate parts of the setup.

Read the IPTV service guide
  1. Choose a plan

    Select Standard or Premium, a duration and your simultaneous screens. View plans →

  2. Complete the order

    Open Contact with your plan selection to arrange payment and ordering details. Contact →

  3. Receive login/setup details

    Request the login method and device instructions as part of your order. Keep account details private.

  4. Set up and start watching

    Follow your device guide with the player and account format confirmed for your setup. Setup guides →

YOUR ACCOUNT FORMAT

Three different ways to connect.

Use the format actually supplied for your account, not a guessed alternative.

Server credentials

A server address, username and password entered into matching fields in a compatible player.

Playlist address

A full M3U or other supplied playlist URL. Keep the entire address private because it may contain credentials.

Portal or pairing

A portal address or device-specific pairing flow, used only when confirmed for the selected box or player.

FAQ

Your questions,
answered.

Plans, setup, billing and channels. Find your answer by category.

Let’s talk about your setup.

Bring your plan selection, device model or channel questions.

Contact Us
Where should I begin?

Open Setup Guides, identify your device and read its model-specific considerations. Match the player and login format to the instructions supplied for your account.

Is a player application included?

A player and a subscription are different products. App requirements, licensing and service compatibility must be confirmed for your specific setup.

What should I include in a setup question?

Include the device model, OS version, player name and error text. Never include your account password or complete private playlist URL.